bengal86 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the bengal86 platform and its users. The following definitions apply throughout this document:

• "Platform" refers to the bengal86 website, application, and all associated services.
• "User" or "You" refers to any person who has registered on the platform or is using its services.
• "Account" refers to the user's registered profile on the platform.
• "Balance" refers to the total amount of funds held in your account.
• "Bonus Balance" refers to funds received through promotional activities that are subject to specific conditions.
• "Wagering Requirement" refers to the number of times you must place bets before bonus funds become eligible for withdrawal.

These terms have been drawn up in accordance with the legal framework of Bangladesh. In the event of any dispute over the interpretation of a term, the Bengali version shall be considered authoritative.

2.1 Age Restriction

To open an account and use the services on bengal86, you must be at least 21 years of age. This platform operates for users aged 21 and above only. Registration by minors is strictly prohibited.

2.2 Account Registration Requirements

At the time of registration, you must:

• Provide accurate and complete personal information.
• Use a valid and active email address.
• Choose a strong password.
• Accept these terms and conditions and the privacy policy.
• Only one account may be opened per person.

2.3 Multiple Account Prohibition

A person operating more than one account is a clear violation of these terms. Multiple accounts created using the same device, IP address, payment method, or personal information will be closed and the associated funds may be forfeited.

3.1 Identity Verification (KYC)

bengal86 follows an identity verification process to ensure a safe and transparent environment. Prior to withdrawal, or at any time, we may ask you to submit the following documents:

• A copy of your National ID (NID) or passport.
• A utility bill or bank statement as proof of address.
• Proof of ownership of the payment method.

The withdrawal process may be on hold until verification is complete.

3.2 Account Security Responsibility

It is your sole responsibility to keep your login credentials (username and password) completely confidential. You are personally responsible for all activity carried out on your account. Any unauthorized access or security breach must be reported to our support team immediately.

4.1 Deposit Terms

The currently accepted deposit methods on bengal86 are: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳500. This same limit applies for each method.

• Deposited funds must come from a payment method registered in your own name.
• Using third-party payment methods is strictly prohibited.
• All deposits are processed in Bangladeshi Taka (BDT / ৳).

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. However, this time may increase if a verification process is ongoing.

• Withdrawals can only be made to the same method used for the deposit.
• Bonus balance cannot be withdrawn directly — it will be converted to real balance after wagering requirements are completed.
• bengal86 reserves the right to hold withdrawals in cases of suspicious transactions.

5.1 Welcome Bonus

Newly registered members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳42,000, the maximum bonus of ৳20,000 will apply and your total balance will be ৳62,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10x (ten times). This means you must place total bets equal to 10 times the bonus amount before the bonus funds become eligible for withdrawal.

• To meet the wagering requirement, bets must be placed within the specified time period from the date the bonus is received.
• All bonus offers may be changed, suspended, or cancelled at the sole discretion of the company.
• In cases of bonus abuse or fraudulent activity, the bonus will be forfeited.

5.3 VIP Cashback Program

The bengal86 VIP program has four tiers, and you can move up to a higher tier through regular play:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.
• Platinum: Up to 1.0% cashback per week.

The specific terms for cashback amounts and tier changes are set by bengal86 and are subject to change.

6.1 Fair Play Guarantee

bengal86 guarantees that the outcome of all games is determined impartially and randomly. The games available on our platform are sourced from recognized game providers and are operated through encrypted systems.

6.2 Betting Rules

Each game has its own rules which are displayed in the game interface. If the outcome of a bet becomes uncertain due to any technical issue or network disruption, bengal86 reserves the right to make a decision following an investigation.

6.3 Game Cancellation and Review Policy

If a game is cancelled due to a technical fault, the funds wagered on that game will be refunded. In cases where a user intentionally exploits system vulnerabilities, the bet may be cancelled and the account suspended.

The following activities are strictly prohibited on the bengal86 platform:

• Operating multiple accounts or using another person's account.
• Money laundering or any activity involving illegal funds.
• Collusion or game manipulation.
• Gaining unfair advantage through bots, automated software, or any other technical means.
• Bonus abuse — operating multiple accounts solely for the purpose of collecting bonuses.
• Any attempt to interfere with the platform's security systems.
• Registering an account by providing false or misleading information.

8.1 Closure at the User's Request

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any existing balance before closure, provided there are no pending wagering requirements.

8.2 Closure or Suspension by the Platform

bengal86 may suspend or close an account in the following circumstances:

• Any violation of these terms and conditions.
• Evidence of fraudulent activity or suspicious transactions.
• Failure to cooperate with the verification process.
• Extended inactivity (no login for more than 365 days).
• Direction from a legal authority.

bengal86 will not be liable for any loss in the following circumstances:

• A game ending mid-session due to internet disconnection or technical issues.
• Any loss caused by software or hardware problems on your device.
• Delays or failures caused by third-party service providers (such as payment processors).
• Unforeseen events such as natural disasters, war, or government restrictions.
• Loss resulting from the user's own negligence or misuse.

In any circumstance, bengal86's maximum liability will be limited to the original amount of the relevant transaction.

Protecting your personal information is very important to us. bengal86 uses SSL encryption technology to keep all data secure. We do not sell or transfer your personal information to third parties, although information may be shared when required by legal obligation.

To learn more about data collection, use, and protection, please read our Privacy Policy.

bengal86 firmly believes in responsible gaming. We place the highest priority on the mental health and financial well-being of our users.

• Never treat gaming as a source of income — it is entertainment.
• Bet within your means and be prepared to accept losses.
• Users of our platform can activate their own deposit limits, time limits, or self-exclusion at any time.

For more information on responsible gaming, please visit our Responsible Gaming page.

For any dispute or complaint, please first contact our 24/7 live chat support or reach us by email. Our team will do its best to resolve your issue with the utmost efficiency.

After a complaint is submitted, we generally follow the process below:

• Acknowledgement of the complaint and provision of a reference number.
• Investigation of the complaint by the relevant department.
• Notification of the outcome to the user once the investigation is complete.

If you are not satisfied with the resolution provided, you have the right to appeal to the relevant regulatory authority.

bengal86 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will send a notification to the email address registered to the user's account and/or publish a notice on the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the updated terms and conditions. We therefore recommend visiting this page regularly.

If you have any questions about these terms and conditions or need assistance, please get in touch with us:

• 24/7 Live Chat — speak directly in Bengali from any page on the platform.
• Email: [email protected]

These terms and conditions will be interpreted in a manner consistent with the applicable laws and regulations of the People's Republic of Bangladesh. bengal86 is committed to maintaining a safe and reliable online gaming environment.