bengal86's Privacy Policy

bengal86 ("we", "us", or "the platform") operates a safe and trusted online gaming service for users in Bangladesh. This privacy policy explains what types of personal information we collect while you use our website bengal86.lat, how we store and process it, and what steps we take to protect your privacy.

By using this website, you consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services. We reserve the right to modify this policy at any time; any changes will be published on this page.

This policy applies only to bengal86.lat. We bear no responsibility for third-party websites or services.

When registering and using bengal86, we may collect the following types of information:

• Identity Information: Full name, date of birth, national ID or passport number, and documents required for age verification.
• Contact Information: Email address and mobile number.
• Financial Information: Details related to bKash, Nagad, Rocket, Upay, or bank accounts — solely for the purpose of processing transactions.
• Usage Information: Login times, gaming activity, betting history, and transaction records.
• Device and Technical Information: IP address, browser type, operating system, and device identifiers.
• Cookie and Tracking Information: Website browsing behavior, preferences, and session data.

Collected information is used only for the following legitimate purposes:

• For account creation, verification, and management.
• For processing financial transactions — deposits, withdrawals, and bonus payments.
• To confirm age verification (our services are for users aged 21+ only).
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve issues.
• To improve the security and performance of the platform.
• To meet legal obligations and cooperate with regulatory authorities.
• To provide personalized experiences and relevant promotional information (only on the basis of consent).
• To monitor and enforce responsible gaming policies.

bengal86 gives the highest priority to protecting your personal information. We use industry-standard SSL encryption technology, which keeps all data transmission between your browser and our servers secure.

Our security measures include:

• Secure data transmission with 256-bit SSL/TLS encryption.
• Server protection through firewalls and anti-intrusion systems.
• Regular security audits and vulnerability testing.
• Access controls — only authorized personnel may access specific information.
• Data stored in encrypted form.
• Two-factor authentication option.

However, no one can guarantee complete security for data transmitted over the internet. We make every effort, but the responsibility for keeping your password and account secure also partially rests with you.

bengal86 never sells your personal information to third parties. However, limited information may be shared in the following cases:

• Payment Processors: Information necessary to carry out transactions with bKash, Nagad, Rocket, Upay, and related banking partners.
• Technology Service Providers: Hosting, cybersecurity, and analytics providers — who work with us under strict confidentiality agreements.
• Legal Authorities: When required to comply with court orders, legal obligations, or government directives.
• Fraud Prevention: With anti-money laundering (AML) and identity verification agencies.

Before sharing your information for any purpose other than those mentioned above, we will obtain your explicit consent.

Our website uses various types of cookies. Cookies are small text files stored in your browser that help improve the functionality of the website.

• Essential Cookies: Essential for maintaining login sessions and basic functionality.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand site usage patterns and improve the experience.
• Security Cookies: For fraud detection and account protection.

You can disable cookies from your browser settings, but this may limit some functionality of the website.

We retain your personal information only for as long as it is necessary or legally required:

• Active account information — for as long as the account remains active.
• Transaction records — for the period specified under financial regulatory rules.
• Information required for fraud prevention and legal purposes may be retained for a defined period even after an account is closed.
• After the defined period, information is securely deleted or fully anonymized.

As a bengal86 user, you have several rights regarding your own personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request that your information be deleted (where no legal obligation exists).
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.
• Right to Complain: If you have any objection to our data processing, you may contact our support team.

To exercise the above rights, contact our support team via live chat or email.

bengal86 is for users aged 21 or older only. We do not knowingly collect information from any minor. Age verification is mandatory at the time of registration.

If evidence is found that a minor's information has been submitted to us, we will immediately delete that information and close the associated account.

Our servers and service providers may be located outside Bangladesh. In such cases, we ensure that your information is protected to the same standard and that applicable data protection requirements are followed.

For data transfers to third countries, we ensure appropriate contractual safeguards with the relevant service provider.

bengal86 may update or modify this privacy policy at any time. For significant changes, we will make every effort to notify you at your registered email address, and the "Last Updated" date on this page will be changed.

Continued use of our services after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us. Our support team is available seven days a week, twenty-four hours a day.